Marine Product Directory Battery Straps Fuel Tank Straps Bimini Top Straps Fender Straps Dinghy Lifts Sail Ties Marine Tie-Down Straps Marine Tie-Downs with Hooks Handy-HookerT Gear Storage Straps Trailer Tie-Down Straps Nylon Mesh Drawstring Bags Mesh Bags w/ Hanging Hooks Life Preserver (PFD) Storage Bags Bulk Strap & Cord Plastic & Stainless Steel Hardware
Paddling Product Directory Canoe & Kayak Storage / Hoist Stabilized Hull Cradle for Canoe & Kayak Hoist Handy-HookerT Paddling PacksT (for securing gear) Kayak Roof Rack In a SackT Canoe Rack In a SackT Foam Blocks for Canoe & Kayak Transport Tie-Down Straps (Metal Cams) Tie-Down Straps (Plastic Load Locks®) Heavy-Duty Ratchet Tie-Down Straps Life Vest (PFD) Storage Bags
Roof Top Transport Product Directory Multi-Purpose Roof Rack In a SackT Roof Racks for Canoes Roof Racks for Kayaks Roof Racks for Skis & Snowboards Roof Racks for Snowboards Roof Racks for Surfboards Roof Racks for Fishing Rods & Reels Roof Rack Foam Blocks Metal Cam Tie-Down Straps Ratchet Tie Down Straps Plastic Load Lock® Tie Down Straps Small Watercraft Trailering Straps
The Handy-HookerT Product Directory Woodworking Clamp Storage Kit Bicycle Storage Hoist Scooter Hanger Hand, Power, & Garden Tool Storage Hose Storage Ladder Storage Bicycle Storage Wheelbarrow Storage Ski & Snowboard Storage Mesh Bag Storage Solution Handy-HookerT Mesh Bags with Hooks Golf Bag & Shoe Storage Handy-HookerT Straps (for securing gear) Handy-HookerT Paddling PacksT (for securing gear) Canoe & Kayak Storage Handy-HookerT Product Catalog
Load Lock FASTener® Product Directory Load Lock® Strap Products Metal Cam Tie-Down Straps Ratchet Tie-Down Straps Custom Strap Configurator Load Lock FASTener® Product Catalog Insulated Cover for Drop Down Attic Stairs
Load Lock® Marine Products Hot Tub & Spa Cover Tie Down Straps Load Lock® Strap SackT Assortments with Mesh Storage Bags 4' Gear Organizer Straps with Finger Loops 8' to 15' Load Lock® Tie Down Straps 15' Load Lock® Straps with Stainless Hooks Load Locks® without Strap (OEM) Golf Bag Cart Strap & Tee Tote Shoulder Straps Custom Load Lock® Straps Load Lock FASTener® Product Catalog Hunting & Wading Belts Load Lock®: General Information
Battery Straps Fuel Tank Straps Bimini Top Straps Fender Straps Sail Ties Dinghy/RIB Lifts Trailer Tie Down Straps Offshore Tie-Down Straps Offshore Tie-Downs with Hooks
Made in USA
The following policies apply to purchases from our company whether from our website, mail order, phone order, or faxed orders:
We periodically offer promotional pricing for some of our products which can generally be found on our Clearance & Specials Page (which can be found at the link at the bottom of our web pages). In the event that a product is purchased at a higher price than that a subsequent promotional price within 30 days, please contact us to receive a store credit equal to the price difference. In the event that a product is purchased shortly before a promotional price is offered, we will automatically adjust your purchase to reflect the lower sales price accordingly.
Our Shipping Policy
Standard 1-5 Day Service within USA - $5.95
Please note that overnight and 2 day shipping may not be available to all locations and on some of our products an additional shipping surcharge may apply (particularly on our roof top carrier foam blocks, roof racks, and bulk webbing products). In the event that an additional charge may apply for expedited shipping of an item not indicating as such on our website, you will be notified of any additional charge and you may cancel the order at that time without any obligation if you desire.
Please note that international orders with an invalid shipment method selected will be adjusted and billed at the standard international rates and the order may be delayed.
FedEx Priority Overnight, FedEx First Overnight , FedEx Express Saver, and expedited international shipments also available at additional charge. Please email us for details or to obtain rates.
Periodically we offer promotional discounts which may include free shipping on qualified orders as noted on our website.
Nearly 100% of all orders we receive ship within one business day. Most orders received by 10:00 AM ET Monday through Friday are shipped on the same day. Depending on shipping method selected and shipping destination, you can expect to receive your order within 2-6 business days from the day the order is placed. If we determine that an alternate shipping method provides faster delivery, the releases of the shipment may be delayed to process the shipment via the faster carrier. Upon shipment of order, you may receive an email providing you with tracking and/or shipment information (if an email address was provided during the placement of the order). If you do not receive this email within 48 hours of placing the order, please feel free to call us to receive tracking/shipment information over the telephone, or send us an email that includes your order number and order date. Please note that due to UPS, FEDEX, and US Postal Service ground transit times, delivery to many locations within 150 miles of Philadelphia, PA may be quicker with Standard Shipping selected than with 2 Day Shipping, particularly for orders received by 10:00 AM ET.
Following is a UPS Ground map that shows estimated transit times for all UPS shipments from our facility. Depending upon the time and day that the order is placed, please allow up to one additional business day for the shipment to be made.
*Please note that orders may ship via FedEx, UPS, US Priority Mail, or US Express Mail services depending upon package size, weight, destination, and service selected at the time of checkout. All FedEx and UPS shipments are trackable and insured. US Mail is used for all orders to PO Boxes and for most orders with Standard Delivery requested. Please note that the US Mail tracking system only tracks delivery date and time and does not show tracking information while the shipment is in transit. Therefore, US Postal Service shipment are delivered before shipping information becomes available on the US Postal Service Website (www.usps.com). Receipt of tracking/shipment information email from us means that your order has either shipped or will be shipped at our next pickup depending upon shipping method selected.
Our Warranty, Return, Exchange, and Product Satisfaction Guarantee Policies
With the exception of custom orders, wholesale orders, bulk strap and cord product purchases, and strap hardware product purchases which are non-returnable, or as otherwise noted on the retail packaging for specific products, we will accept product returns for full refund and/or exchanges with other products without restocking fees if authorized and received within 30 days of the original shipping date. Returned product and original packaging materials must be received in like new condition. The fully insured outbound shipping cost, return shipping costs/charges, and order/payment processing costs are non-refundable and will be deducted from the amount credited upon processing of the return. Additional costs (if applicable and necessary) to restore the returned product to like new condition (eg new packaging, repacking, etc) are also deducted from the amount of credit applied for the return. Beyond our 30 day period a restocking fee may apply in the event that we agree to accept the return of a product. This policy applies to purchases made from our website and to purchases made from authorized distributors. Please do not return products to a retailer unless instructed to do so. Contact us for simple return instructions and to receive return instructions.
It is our goal to achieve 100% customer satisfaction. In the unfortunate event that you would like to return a product to us for any reason, we offer a 30-day return policy on all of our branded products and a limited lifetime guarantee on many of our products as indicated on the retail packaging. If you are unhappy with your purchase for any reason, simply call DRD Corporation at (610) 239-0650 during normal business hours or email us any time for simple return instructions. Shipping charges previously billed, free promotional shipping credits, our actual shipping costs (including cost of shipping insurance for the value of the original order) in the event that they exceed the amount charged (the amount may be noted in the shipment details on an invoice), order/payment processing costs, and return shipping costs are not covered under the terms of this warranty. In the event of a return or exchange is made, we strongly recommend that an insured and trackable shipping method is used, as we are not responsible for lost or missing returns or their associated costs. All returned or exchanged products must be received in unused condition with original packaging.
In the event of warranty repair or replacement is neceesary, it is our policy to return the product to it's orginal working condition (excluding normal wear and tear of re-uesable components when applicable). Warranty items must be returned to us postage prepaid and we make every effort to return a repaired or exchanged item within 5 business days. Inbound and outbound return shipping costs are not included under this policy and outbound shipping costs are billed upon shipment. We do not mark up actual shipping and insurance costs beyond what is incurred. Normal wear and tear on strap products including fraying, thinning, running, color fading, or twisting are not covered under the terms of our warranty.
Warranty coverage does not include damage caused by the unintended use or misuse of our products. It also does not cover personal injuries or damages that may be caused to other property resulting from their use. DRD Corporation reserves the right to determine the validity of any defect claims and approve or reject any returns, refunds, and/or exchanges accordingly.
In the event that the design of one of our products is enhanced or upgraded in a new version and the previous version is discontinued, our warranty coverage requires the upgrade to the new version and payment of the differential price between the two versions and our standard flat rate shipping fees apply for the upgrade. Unless otherwise agreed upon we require the return of the outdated version of the product when upgrading to the latest version of our products.
If you have any questions, please call us at (610) 239-0650 to receive simple return instructions.
International returns are not currently accepted.
Our Website Security Policy
Our Shipping Policy for International Orders and International Return Policy
Our Strap Length, Mesh Bag Size, and Cord Length Policy
Typographical & Pricing Errors
Disputed Credit Card Charges
Commercial & Personal Account Terms and Conditions
Our standard terms for business customer accounts are Net 30 days with approved credit. Shorter, longer, or other terms may be negotiated for certain accounts with our written acceptance of such. Orders are invoiced the day they are shipped. Payments received after 30 days are subject to a monthly late fee in the amount of $39. Past due accounts are also subject to an additional late fee of 1.5% per month. In the event that an account is sent to 3rd party collection agencies or attorneys for non payment, the customer will be notified of such pending action in advance and any resulting fees and collection costs will be the responsibility of the customer and will be included in the amount to be recovered. As is common practice in the industries we serve, unless otherwise agreed upon in writing, commercial orders, wholesale orders for resale, or purchases for OEM use are non-returnable and non-refundable. Unless we receive/provide and approve written terms and conditions to the contrary, our full terms and conditions apply to all orders, sales, and customer accounts without exception. The laws of PA apply to all accounts though we reserve the right to file collection proceedings in the jurisdiction of delinquent customers.
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